I can’t find the service I’m after.
Well, we might not be able to help you fix your drywall, but we’re a pretty creative bunch. Send us an email and let us know what you had in mind, and we’ll let you know if we can help you.
How long does it take to have my logo designed?
Our signature branding package takes four weeks. If you need the process expedited, we can sometimes make that happen, but it all depends on how many projects we are working on at the time.
Can you edit my assignment/dissertation?
Sure! We utilise our line and copyediting expertise to help many students polish their work prior to submission. While we can’t ethically make any changes to your work, we can highlight areas that need more attention, and also identify issues in verbiage, spelling and grammar.
Can I get more refinements?
Sure! All of our design and writing services come with 2 x refinements as part of the service, but if for some reason you feel you need an additional round of refinements, we charge these out at our hourly rate.
Can you print my marketing materials/photos?
Grey Creative Media is predominantly a creative studio, not a printer, however we do utilise printing services for some of our designs. We outsource the printing of our business cards, menus and flyers, and can recommend our chosen printing services for larger materials and photos.
How long will my website take?
Depending on the size of your website, it can take anywhere from three to six weeks to have it completed. Some websites require a little more time than others, especially if you have opted-in for e-commerce functionality or if you need us to help you with content creation.
Is my deposit refundable?
Unfortunately, no. This is because we have scheduled you in ahead of your project. Essentially, if you cancel, we are giving up a spot that could have been taken by another client. For that reason, our 30% deposits are non-refundable.
What kind of websites do you build?
We offer self-hosted, semi-customised WordPress.org websites for our clients, utilising professional templates built by developers we know and trust.
Can you design me a logo tomorrow?
Wow, we love your enthusiasm! While we would love to get right into your project, we are typically juggling anywhere from three to five projects at any given time, on top of our regular client work. We usually book projects in a few weeks ahead of time, for this reason.