I can’t find the service I’m after?
Well, we might not be able to help you fix your drywall, but we’re a pretty creative bunch. Send us an email and let us know what you had in mind, and we’ll come up with an action plan to bring it to life!
Can I see your price list?
Sure! Shoot us an email and we’ll send you our price list.
How long does it take to have my logo designed?
Our branding packages offer a six week turnover, and our logo design packages offer a three week turnover.
Can you edit my assignment/dissertation?
Sure! We utilise our line and copyediting expertise to help many students polish their work prior to submission. While we can’t ethically make any changes to your work, we can highlight areas that need more attention, and also identify issues in verbiage, spelling and grammar.
Can I get more refinements?
Sure! All of our design and writing services come with 2 x refinements as part of the service, but if for some reason you feel you need an additional round of refinements, we charge these out at our hourly rate.
Can you print my marketing materials/photos?
Grey Creative Media is predominantly a creative studio, not a printer, however we do utilise printing services for some of our designs. We outsource the printing of menus, flyers, invitations, thank you cards and business cards, and can recommend our chosen printing services for larger materials and photos.
How long will my website take?
Depending on the size of your website, it can take anywhere from three to six weeks to have it completed. Some websites might require a little more time, especially if you have opted-in for e-commerce functionality or if you need us to help you with content creation.
Is my deposit refundable?
Unfortunately, no. This is because we have scheduled you in ahead of your project. Essentially, if you cancel, we are giving up a spot that could have been taken by another client. For that reason, our 30% deposits are non-refundable.
What’s the difference between the branding and logo packages?
We offer our logo packages to small businesses that understand the essence of their business and brand, and just need a creative to help it come to life. If you’re unsure on the specifics of your brand, then we recommend our branding package.
What kind of websites do you build?
We offer semi-customised websites for our clients, utilising professional templates built by developers we know and trust. Our chosen builder is WordPress, however we do offer Wix and Squarespace websites, too.